FAQ – Resetting your Modem

Like any other electronic equipment, if you’re experiencing any issues with your internet/Wi-Fi connection try resetting your modem first.

Follow these easy steps:

  • Switch your modem off, using the switch on the back of the modem.
  • Wait 10 seconds and switch back on again.
  • Ensure that the power light on the modem is on.

reser modem


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