How can I cancel my current Direct Debit registration?

Think Again!

Cancelling your ongoing Direct Debit registration will incur additional charges on your bill.

Click here to view a list of benefits when being registered for Direct Debit.

If you still want to cancel your direct debit, follow the below steps:

  • Go to Preferences


  • Select Cancel Recurring Payment under Payment Method

A popup warning message will be displayed, providing information about the additional charges that might be incurred if the direct debit is not activated.

  • Select Yes on the popup message window

A success message is displayed confirming that the Direct Debit has been cancelled.

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