How can I check my mobile/telephony usage details?
Please note that the usage recorded on My Melita is not real time and any usage listed is purely indicative and should not be considered final. Usage is exclusive of Excise Tax and VAT. Before proceeding to view your usage details, please ensure that your internet browser’s Pop-Up Blocker allows pop-ups from this website.
- Open MyMelita App or visit my.melita.com
Tip: If you don’t have MyMelita account, visit this site and subscribe. Activation takes only a few seconds and you will get plenty of benefits with our free App. More information how to subscribe here.
- Select My Usage
A list of subscriptions will be shown, select either mobile/telephony subscription by clicking on the arrow key.
Once pressed, an overview of your subscription will be displayed. Information displayed includes how much data you have left and usage charges in this billing cycle.
- Click on the Down arrow key as shown above next to Current Billing Cycle
- Once clicked the Down arrow key, you can either select the invoice (last 6 Invoices will be displayed) or else you can select Custom Period.
If an invoice is selected an overview of usage will be displayed, if you click on Details the destination number, date & time and cost will be displayed accordingly as shown below.
If instead of selecting an Invoice you select Custom Period, start & end date will be displayed. If you click on them a calendar will be opened in order to select both the Starting Date & Ending Date.
- Once the Start & Ending Date has been selected an overview will be displayed consisting of usage done grouped as Calls, SMS & Data if it’s a mobile subscription.
How to use MyMelita
Still need help? Our support team is waiting to help you. Ask them now