How do I register on My Melita?

If you are a new Melita customer, kindly provide your email address when subscribing to our service.

If you are already a Melita subscriber, to register to MyMelita  you can go on my.melita.com.
If you are using your MyMelita from your mobile device, you can download the MyMelita app from Play Store if you are using an Android device and from App Store if you are using an apple device.

Login PageType in your e-mail address.

email address

Click on continue.

You will be given two options either to register via a mobile number or via bill details.

options

If you choose the option via mobile number you need to type a mobile number that is on your account in the field provided and press continue (this option gives you access to view all usage found on your account).

via mobile

A six digit pin is sent to the mobile inputted.

pin

Insert the pin in  Verification pin section and press continue.

If you choose the option via bill details you need to type your last invoice number and that invoice’s total in the corresponding field and  press continue (this option does not give you access to view any usage found on your account).

via invoice

In both cases if done correctly the below screen will show and an email is sent to the mailbox provided to finish the registration.

 

result

Click on the link provided in the email.

email

Confirm the the email is correct and click on proceed.

welcome

Insert your password and repeat your password.

password

Select a security question.

choose a question

Type in you answer and click on proceed.

answer

Click on complete and login to complete your registration.

complete

 

 

 

 


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