Error – Network Problem Detected

There are 3 instances where you might receive this error

Message: No Interface connected
Reason: There is no network connectivity. TV might still
work but VOD will not.
Solution: Check that Network cable is plugged to STB and
CM (at both ends)

Message: IP is not setup
Reason: STB has no IP address
Solution: CM or Router is not giving an IP address through
DHCP.

Message: DNS is not setup
Reason: DNA is not set up correctly
Solution: Either DNS is not set up on CM or Router; OR there
is a problem with IP connectivity.

 


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