Steps to help you when you have no TV channels
1. Check your TV and setup
- Look at the front of your NexTV, the Power light should be green and a 3 digit channel number should be displayed
- If you are connected through HDMI on your TV remote press or depending on your remote
2. Check your cables
- Your NexTV should be connected to your TV with an HDMI cable
- Make sure both ends are connected securely. The best way to do this is to unplug and reconnect each end of the cable
- If a spare HDMI socket is available on your TV try connecting to that instead
- If this doesn’t help, try using a spare HDMI cable or try the HDMI cable with a different device
3. Restart your NexTV box
- Use the power switch on the back to switch off your box
- Leave it for 15 seconds before switching it back on
- Turn the box ON again
4. Check the IP connectivity
The TV box requires an active internet connection
To check if your box is getting an internet connection
- Go to the menu by pressing the OK button
- Go to My World and select Settings
- Select the Network option
- Make sure that the active interface is displayed as Ethernet if connected directly with a cable or Wireless if you are using WiFi
- Make sure that the Link Status is Active
