Why is my HD Box freezing?

Please be aware that your Melita HD box should not be installed on top of any other piece of equipment which generates heat; such as a TV Set-Top box, DVD decoder, gaming console, internet modem/router, etc. Excessive heat may cause the Melita HD box to behave abnormally or to freeze. Heat may also cause permanent damage to the Melita HD box, so please ensure proper ventilation.

If you encounter such behaviour, reboot the Melita Netbox/iBox HD in the following manner:

  • Turn off the Melita HD box from the Melita HD remote control.
  • Turn off the Melita HD box from the power switch.
  • Turn on the Melita HD box from the power switch.
  • Turn on the Melita HD box from the Melita HD remote control.

Netbox Power

After the reboot is done, locate a safe well vented place for the Melita HD box.


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