Why is my picture black and white on all channels?

If you are subscribed to an additional Melita Digital Set-Top box, identify the channel or group of channels and check whether the problem is the same on both outlets.

  • If the problem is occurring on both outlets, it could mean that there are technical faults on that particular channel.

Check the AV mode on the Melita Digital Set-Top box. Here’s how:

  • Press the Menu button; this is located next to the Volume Up button.


  • Select Preference.

  •  Go to AV mode and confirm that it is set to RGB.

Confirm that the SCART cable is securely connected to both ends.

Test using a different SCART cable.


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