Why is my STB not powering on?

Check if on the front screen of the Melita Digital Set-Top box there is a red light on or not.

The red light on the left indicates the STB is switched off

  • If there is a red light on, press the power button from the upper-left side of the Melita Digital remote control.

  • Now you should see the light on the front screen of the Melita Digital Set-Top box turn green and a picture came up on your television screen.

The green light on the left indicates the STB is switched on

  • If the red light didn’t turn green after pressing the power button from the upper-left side of the Melita Digital remote control, kindly click here to troubleshoot why your STB is not responding to the remote commands.

If there is no light on, make sure that the Melita Digital Set-Top box is switched on from the electricity. If it is already on, test using a different wall socket plug.


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