App is stuck during setup

If you get stuck during the setup process, follow these steps:

  • Close the Plume App
  • For Android device users, tap the Recent Apps button and swipe the Plume App to close it
  • For iOS device users, double-click the Home button and swipe the Plume App to close it

Restart the Plume App and begin setup again. If you’ve already created and verified your account, you can sign in to your account.