How can I terminate my account through MyMelita

Watch this short video to help you understand how you can terminate your account through MyMelita.

Alternatively, you can follow the steps below:

  • Go to Terminate/Suspend your account from the main menu

Step1

  • Click on Full Termination

Step2

  • Select the termination reason from the drop down menu and provide further details in the blank field if you wish to. Click on Continue to proceed

Step3

  • Select the termination date by clicking on Choose Date

Step4

  • Once the termination date is chosen, click on Continue to proceed

Step5

  • A notification box will display and pending charges such as recurrent charges, handset charges and penalty charges. Click Yes if wish to proceed

Step6

  • Once you proceed, a ticket will be created. A melita representative will contact you

Step7

 


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