How can I terminate my account through MyMelita
Watch this short video to help you understand how you can terminate your account through MyMelita.
Alternatively, you can follow the steps below:
- Go to Terminate/Suspend your account from the main menu
- Click on Full Termination
- Select the termination reason from the drop down menu and provide further details in the blank field if you wish to. Click on Continue to proceed
- Select the termination date by clicking on Choose Date
- Once the termination date is chosen, click on Continue to proceed
- A notification box will display and pending charges such as recurrent charges, handset charges and penalty charges. Click Yes if wish to proceed
- Once you proceed, a ticket will be created. A melita representative will contact you
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