How do I change my forgotten or lost mailbox password?

There are two methods how you can change your existing mailbox password.

The first method is through My Melita:

Tip: If you don’t have MyMelita account, visit this site and subscribe. Activation takes only a few seconds and you will get plenty of benefits with our free App. More information on how to subscribe here.

  • Click on My Services


  • Choose your Internet service.


  • Click on the Right Arrow icon.



  • Click on the Details Tab.


  • Under Available Mailboxes, click the Settings icon next to the mailbox name.


  • You will be prompted to input the MyMelita password, the new mailbox password and repeat the new password.


  • Once done, press CHANGE PASSWORD. Changes will take effect immediately.

The second method is through Melita Webmail:

  • Go to
  • Log in using your Melita email address and existing password
  • From the upper Menu, click on Options
  • From the Change Password section, enter a new password
  • Confirm your new password
  • Click the Apply button to activate your changes

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