Run a service diagnostic test

The service diagnostic tool is very easy to use, just one click and we will perform the tests for you. The tests will detect any issues or potential issues along with a solution and relevant articles to help you solve the problem.

In order to run a diagnostic test, log in to MyMelita by clicking below:

test service

Tip: If you don’t have MyMelita account, visit this site and subscribe. Activation takes only a minute and you will get plenty of benefits with our free App. More information on how to subscribe here.


We are giving our customers the same tool our Customer service agents use. The service diagnostic test runs a series of tests on your service to detect any faults within your Internet connection.


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