I cannot download the Plume App

Where to get the App

The Plume App is currently available in Google Play and Apple App stores

app-store playstore

Cannot download App

If your device is compatible with the Plume App, here are some steps you can follow to resolve this issue:

  • If nothing happens when you try to download the App from the App store, reset your device by turning it off and on after 2 minutes
  • If your device OS is not supported by the App, you will be prompted to upgrade your OS. Perform the upgrade and then download the App
  • If you do not have sufficient storage available for the App, you will need to remove or move files and apps stored in your device before you can complete the download
  • For all other issues, consult the App store or your device’s Help Center to get the help you need

Still have a question? Our community has answers and solutions. Check our Community Forum.