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Reset the MyMelita password (Forgot Password via Mobile Number)

If you forgot your account password, you can easily retrieve it.

To reset your password, view this short video or follow the step by step guide below;

Subscribe to our Youtube Channel for more information and step-by-step tutorials.

  • Select Trouble Logging In?

1

  • Select Forgot Password following by the button Yes

2

  • Select the option via Mobile Number and fill-in the Answer

3

An SMS that includes a PIN is sent

3.5.2

  • Insert the Verification PIN and select Proceed

3.5

An email is sent to your email address.

4

  • Select Reset Password

5

A new page will open to input a new password. Proceed by billing in a new Password. Select Login

6


Still have a question? Our community has answers and solutions. Check our Community Forum.

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  • Reset the MyMelita password (Forgot Password via Mobile Number)